More and more companies are combining the role of receptionist and security guard, to create an altogether more important function; the Front of House security officer.
This role demands a sensitive, confident and respectful manner of dealing with your company's guests alongside a vigilant security presence.
It can be a tricky balance to strike - too 'soft' and the security of your main access point is lost, with all of the consequent risks and dangers. Too 'hard' and the courtesy you need to extend to your staff and guests is lost, with the attendant damage to your reputation and profile.
ISS Security Group recognises the value of the Front of House security officer, and we also know how to strike the balance - earning you a best of both worlds solution.
The secret is in recruiting individuals with the right profile, training them correctly and fully and then managing them with operational managers that fully comprehend what you are trying to achieve.
Our training facility gives us the ability to design courses to your requirements. We're SITO approved, of course, so you can be confident the curriculum is taken care of, but our ability and willingness to tailor training to your precise needs really does mark us out.
To discuss our Front of House service in greater detail, simply contact us.